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10 Steps to a Phenomenal Patient Experience - Customer Service Secrets for the Eye Care Team

How can you help to set your practice apart from others? What does it take to WOW a patient? The answers and more are revealed in “10 Steps to a Phenomenal Patient Experience”.

Learn strategies to:
  • Meet and exceed your patient’s expectations
  • Avoid typical problems which disrupt patient flow
  • Influence your patient’s perception of time
  • Customize your appointment template to best manage patient flow
  • Cultivate a positive, team environment
  • Handle difficult situations with finesse
Sharon Alamalhodaei, COMT
January 01, 2014
Soft cover

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(1 review)
Jul 16, 2014 6:32 PM
By: Sharon Clairene Alamalhodaei, COMT

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