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This course will cover building a rapport with patients, various scenarios, and techniques of dealing with dissatisfied patients.
Learning Objectives:
JCAP3100
Provided by IJCAHPO
Elbert Magoon, MD, FACS
Level: Basic
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upwards of half of this class is the presenter talking to audience members who do not have microphones. There were only like 5 or 6 slides and struggled to get through all of them in 55min