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Building an efficient, successful ophthalmic technical team is similar to running a factory assembly line. All units need to work together seamlessly in order to produce a superior product. This course is targeted to allied health personnel (front desk and technicians) who need to develop a general awareness of Lean Six Sigma clinical efficiency, concepts and techniques.
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1. way too much text on the slides - distracting from being able to listen 2. slides don't match up with audio - often faster than audio