This course will discuss issues, duties and responsibilities of lead technicians. It will explain how to move from working with to managing your peers. Information, suggestions and ideas will be presented to assist with the delegation of duties and supervisory skills.

1. Use the tools discussed in the course to assist with effectively delegating and managing staff.
2. Effectively communicate with peers and management.

• Registration deadline for webinars is 2 p.m., Central Time, the Monday prior to the webinar presentation date. Once you have completed your webinar registration, you will receive an Order Confirmation at the email address on file. If an Order Confirmation is not received, you have not successfully registered for the webinar. A personal email address is required for registration. IJCAHPO Certification is not required to register for webinars.
• Webinars are not eligible for a refund.
• After registration has closed, all registered webinar attendees will receive an access email with login instructions, CE quiz information, and handout material links. If you do not receive an access email, check your spam and junk mail folders.
• View the webinar at your own convenience for one week (until 11:55 p.m., Central Time, the following Tuesday), unless otherwise specified.