The technician's understanding and leadership are critical in increasing practice productivity and profitability! This session will focus on practice management trends for a high-functioning practice. Topics discussed will include best practices for EHR, cyberscribing, chart documentation and the technician supervisor's tool kit.

Part 2 Description:
Technician Supervisor Tool Kit
Christine McDonald, COE, COA, ROUB, OSC, OCS, CTC
This presentation will provide the tools and information supervisors need to help manage technician staff, clinic flow, government regulations, professional development and training.

The Cyber Scribe: The Future of Ophthalmic Assisting
Kelly Moehrle, COT, OSC
Most physicians will agree that a scribe is an invaluable resource to have in the clinic. Scribes offer assistance on a multitude of levels, but unfortunately not all practices have the staffing to provide a scribe in every situation. That's where the concept of cyberscribes comes into play. Imagine being able to dictate an exam and have everything in place, in the chart, correctly noted without a need for an employee in the office! This course will demonstrate the idea of implementing a cyberscribe program into your practice.

1. Explain how the cyber scribe functions in clinic.
2. Identify the software and materials needed to set up a cyber scribe program.
3. Describe potential downfalls of a cyber scribe program and weigh them against potential benefits.

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